Acme Corp91
No login · 21 daysUsage down 89%3 failed payments
⚡ Act now · $149 at risk
NovaTech64
Login gap · 8 daysFeature usage stalled
MRR saved this week
+$596 recovered4 customers retained
✓ Interventions worked
Churn prevention co-pilot for solo SaaS founders

Your customersghosted you.We saw it coming.

GhostedMRR watches login patterns, feature usage and payment signals — then tells you exactly who is about to leave and what to do about it, before the cancellation email arrives.

No credit card required
Setup in under 10 minutes
GDPR compliant
Works with any SaaS stack
40%
Of all SaaS churn from failed payments
Recurly 2025
23 days
Average warning window before silent cancellation
Founder research
60–80%
Save rate when you act within the first 7 days
FirstDistro research
5–10%
Save rate after the cancellation email lands
Industry benchmark
The silent killer

They didn't complain.
They just left.

Silent churn is the most expensive problem solo founders face — because you never see it until the revenue is already gone.

01
Zero warning, zero signal
Your customer stops logging in. Usage drops 80%. A payment fails. You're building a new feature and have no idea. Three weeks later — the cancellation email arrives.
43% of SMB customers lost in first 90 days — Focus Digital 2025
02
By the time you know, it's over
Win-back campaigns after cancellation have a 5–10% success rate. The customer mentally left weeks before they hit cancel. The window to save them closed on day 14.
60–80% save rate with early action vs 5% after cancellation
03
Enterprise tools don't fit you
Gainsight starts at $1,000/month. ChurnZero at $12,000/year with an 8-week setup. Nothing exists for a solo founder doing $3K MRR who needs a tap on the shoulder.
GhostedMRR starts at $0 — built for solo founders
The anatomy of silent churn

23 days of signals.
Zero alerts sent.

This is what silent churn looks like in your data right now.

Day 1
signup
Customer signs up. First payment successful.
MRR goes up. You celebrate. Everything looks healthy.
All good
Day 9
signal
Feature usage drops 40% — they hit a wall
They had a question, found no easy way to ask. Quietly moved on. Still recoverable if you knew.
⚠ Warning · missed
Day 14
signal
Login frequency drops from daily to once a week
Still around but mentally checking out. This is your last comfortable intervention window.
⚠ Critical · missed
Day 19
danger
Last login. Payment fails. Zero alerts fired.
Three signals screaming. You're shipping features. Save rate just dropped below 20%.
🔴 High risk · missed
Day 23
gone
Cancellation email. $149 MRR gone forever.
You had 4 signals and 14 days to save this customer. The data was there the whole time. Nobody was watching.
💀 Lost · $149 gone
What GhostedMRR does

Every feature built for
one outcome: saved MRR.

Not a dashboard to ignore. A co-pilot that catches signals, diagnoses causes, and tells you exactly what to do.

Real-time risk scoring
Every customer scored 0–100 daily. Login frequency, feature usage, payment health, session depth. Updated automatically every 24 hours.
→ Weighted algorithm · colour-coded dashboard
🔔
Instant alerts before they leave
Get notified the moment a customer crosses your risk threshold via email or Slack. Day 7 of inactivity. Third payment failure. Usage cliff.
→ Email + Slack · configurable thresholds
Unique
✏️
AI win-back email drafts
One click generates a personalised win-back email referencing the exact signals. Mentions the feature they stopped using. Written in your voice.
→ Claude AI · personalised · one click send
📡
Behavioural tracking snippet
Paste one script tag. Instantly tracks logins, sessions, feature usage and idle patterns. No backend changes. Works on any web SaaS.
→ <5KB · async · GDPR compliant
Unique
🖥
Power feature auto-detection
Automatically identifies which features retained customers use most. Watches for when at-risk customers stop using them. No manual setup.
→ No competitor has this · self-learning
💳
Stripe payment integration
Connect Stripe in one click. Layer failed payments, subscription status and MRR per customer on top of your behavioural data.
→ OAuth · Paddle + LemonSqueezy coming
📋
Automated playbooks
Define rules once: if score exceeds 70 → send re-engagement email. If 3 payments fail → Slack alert. Set it, forget it.
→ Trigger-based · multi-channel · configurable
🌐
Works with any stack
React, Vue, Angular, Next.js, plain JS — one script works everywhere. No framework-specific setup required.
→ Framework agnostic · 5 min setup
🧠
Similar case intelligence
See what happened with customers who had the same signal pattern. Aggregated and anonymised across all GhostedMRR founders.
→ Network effect · data flywheel
Three steps to zero blind spots

Set up in 10 minutes.
Running forever.

No 8-week onboarding. No CS ops hire. Just paste, connect, and watch.

01
Paste one script tag
Drop a single line into your app's head element. Instantly tracks logins, sessions, feature usage and idle time.
// Add once to your <head> <script src="ghostedmrr.com/g.js" data-key="gmrr_live_••••" ></script>
02
Tag your features
One line per feature you care about. GhostedMRR auto-detects which events correlate with retention.
// Where key features are used GhostedMRR.track('report_exported') GhostedMRR.track('dashboard_viewed') GhostedMRR.track('team_invited')
03
Get tapped on the shoulder
When a customer goes quiet, you get a plain-English alert with the diagnosis and a one-click AI email.
// Your Slack / email alert 🔴 Acme Corp · score 91 Login: 21 days ago Usage: ↓ 89% this week → Draft win-back email
How we're different

Built for founders.
Not enterprise CS teams.

Every competitor costs $12,000/year or needs a CS team. GhostedMRR is built for a solo founder doing $3K MRR.

FeatureGainsightChurnZeroMixpanelPostHogGhostedMRR
Solo founder pricing✗ $1K+/mo✗ $1K/mo~ Free tier~ Free tier✓ From $0
Setup under 15 minutes✗ 8-12 weeks✗ 4-6 weeks~ Hours~ Hours✓ 1 script tag
No CS ops team needed✗ Required✗ Required
Real-time churn alerts
Per-customer risk score
AI win-back email drafts✓ Unique
Power feature auto-detect✓ Unique
Plain English diagnosis✗ Raw data~ Some✗ Raw data✗ Raw data✓ Core feature
Targets solo founders✓ Only tool
From real founders

They felt this pain.
Now they have a fix.

Validated by real founders before a single line of code was written.

"23 days of zero logins before cancellation is 3 weeks of data screaming at you. A simple day-7 alert would have caught most of that MRR."

r/
SaaS Founder
Validated on r/SaaS thread

"I actually built my own alerts because there was nothing affordable. No simple tool does this for indie founders. Until now."

IH
Indie Hacker
Built his own workaround first

"Those customers who left probably had a question they never asked — because there was no easy way to. GhostedMRR would have caught that silence early."

S/
SaaS Founder
r/SaaS thread · key insight
Simple, honest pricing

No $12K contracts.
No surprises.

Priced for a founder doing $3K MRR. Cancel any time. No questions asked.

Starter
$0
forever free · no card needed
  • Up to 25 customers tracked
  • JS tracking snippet
  • Login inactivity detection
  • Basic risk scoring
  • Weekly email digest
  • Stripe integration
  • AI win-back emails
  • Playbook automation
Most popular
Founder
$49
per month · cancel any time
  • Up to 500 customers tracked
  • All 4 risk signals monitored
  • Real-time alerts (email + Slack)
  • Stripe + payment integration
  • AI win-back email drafts
  • Power feature auto-detection
  • Playbook automation
  • Similar case intelligence
Growth
$99
per month · cancel any time
  • Unlimited customers tracked
  • Everything in Founder
  • Custom risk score weights
  • Intercom / Crisp signals
  • Weekly MRR recovery report
  • Priority support
  • Team access (2 seats)
  • White-label reports (coming)
Common questions

Everything you want to know
before signing up.

Mixpanel and PostHog give you raw analytics data and expect you to figure out what matters. GhostedMRR tells you who is about to leave, why, and what to do about it — in plain English. The output is an action, not a report.
Yes. The JS tracking snippet works completely independently of your payment processor. Stripe is an optional enhancement. We also support Paddle and LemonSqueezy.
Under 10 minutes. Paste one script tag, create your account, and you immediately start seeing customer activity. Your first at-risk customer flagged within 24–48 hours.
GhostedMRR is built privacy-first. We track behavioural patterns, not personal data. All data is encrypted at rest (AES-256) and in transit (TLS 1.3). We are GDPR compliant and do not sell or share data with third parties.
That's the perfect time to start. GhostedMRR's free tier supports up to 25 customers and costs nothing. Several beta users started with fewer than 20 customers and caught their first at-risk account within a week.
When a customer is flagged, GhostedMRR generates a personalised email using Claude AI by Anthropic. References specific signals — not a generic template. You can edit or send directly from the dashboard.
Yes. Cancel any time from settings — no questions, no retention flow. Your data is retained 30 days after cancellation then permanently deleted.
Yes — they solve a different problem. Baremetrics tells you what your MRR is. GhostedMRR tells you which specific customer is about to churn this week, why, and what to do. They complement each other perfectly.

Stop being
ghosted.

Join the beta. First 50 founders get 3 months free on the Founder plan.

No spam. No credit card. Cancel any time.

47 founders on the waitlist — join them.